Thank you for choosing to be part of our community at Mementos Studio (“Company”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us

When you visit our website (the “Website”), and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.


Personal information you disclose to us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; phone numbers; email addresses; and other similar information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by TAP. You may find their privacy notice link(s) here:

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).


In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” for further information.

To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at and be sure to include your name, testimonial location, and contact information.

Request feedback. We may use your information to request feedback and to contact you about your use of our Website.

To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent. To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention). To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

Fulfill and manage your orders. We may use your information to fulfill and manage  your orders, payments, returns, and exchanges made through the Website. 

Administer prize draws and competitions. We may use your information to administer  prize draws and competitions when you elect to participate in our competitions. 

To deliver and facilitate delivery of services to the user. We may use your  information to provide you with the requested service. 

To respond to user inquiries/offer support to users. We may use your information to  respond to your inquiries and solve any potential issues you might have with the use of  our Services. 

To send you marketing and promotional communications. We and/or our third-party  marketing partners may use the personal information you send to us for our marketing  purposes, if this is in accordance with your marketing preferences. For example, when  expressing an interest in obtaining information about us or our Website, subscribing to  marketing or otherwise contacting us, we will collect personal information from you. You  can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS?” below). 

Deliver targeted advertising to you. We may use your information to develop and  display personalized content and advertising (and work with third parties who do so)  tailored to your interests and/or location and to measure its effectiveness. 


In Short: We only share information with your consent, to comply with laws, to provide  you with services, to protect your rights, or to fulfill business obligations. 

We may process or share your data that we hold based on the following legal basis: 

Consent: We may process your data if you have given us specific consent to use your  personal information for a specific purpose. 

Legitimate Interests: We may process your data when it is reasonably necessary to  achieve our legitimate business interests. 

Performance of a Contract: Where we have entered into a contract with you, we may  process your personal information to fulfill the terms of our contract. 

Legal Obligations: We may disclose your information where we are legally required to  do so in order to comply with applicable law, governmental requests, a judicial  proceeding, court order, or legal process, such as in response to a court order or a  subpoena (including in response to public authorities to meet national security or law  enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to  investigate, prevent, or take action regarding potential violations of our policies,  suspected fraud, situations involving potential threats to the safety of any person and  illegal activities, or as evidence in litigation in which we are involved. 

More specifically, we may need to process your data or share your personal information  in the following situations: 

Business Transfers. We may share or transfer your information in connection with, or  during negotiations of, any merger, sale of company assets, financing, or acquisition of  all or a portion of our business to another company. 

Google Maps Platform APIs. We may share your information with certain Google Maps  Platform APIs (e.g., Google Maps API, Place API). To find out more about Google’s  Privacy Policy, please refer to this link

Vendors, Consultants and Other Third-Party Service Providers. We may share your  data with third-party vendors, service providers, contractors or agents who perform  services for us or on our behalf and require access to such information to do that work.  Examples include: payment processing, data analysis, email delivery, hosting services,  customer service and marketing efforts. We may allow selected third parties to use  tracking technology on the Website, which will enable them to collect data on our behalf  about how you interact with our Website over time. This information may be used to,  among other things, analyze and track data, determine the popularity of certain content,  pages or features, and better understand online activity. Unless described in this notice,  we do not share, sell, rent or trade any of your information with third parties for their  promotional purposes. 

Affiliates. We may share your information with our affiliates, in which case we will  require those affiliates to honor this privacy notice. Affiliates include our parent company  and any subsidiaries, joint venture partners or other companies that we control or that  are under common control with us. 


In Short: We only share information with the following categories of third parties.

We only share and disclose your information with the following categories of third parties. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“.

Payment Processors

Data Analytics Services

Sales & Marketing Tools


In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.


In Short: We may use cookies and other tracking technologies to collect and store your  information. 

We may use cookies and similar tracking technologies (like web beacons and pixels) to  access or store information. Specific information about how we use such technologies  and how you can refuse certain cookies is set out in our Cookie Notice. 


In Short: If you choose to register or log in to our services using a social media  account, we may have access to certain information about you. 

Our Website offers you the ability to register and login using your third-party social  media account details (like your Facebook or Twitter logins). Where you choose to do  this, we will receive certain profile information about you from your social media  provider. The profile information we receive may vary depending on the social media  provider concerned, but will often include your name, email address, friends list, profile  picture as well as other information you choose to make public on such social media  platform. 

We will use the information we receive only for the purposes that are described in this  privacy notice or that are otherwise made clear to you on the relevant Website. Please  note that we do not control, and are not responsible for, other uses of your personal  information by your third-party social media provider. We recommend that you review  their privacy notice to understand how they collect, use and share your personal  information, and how you can set your privacy preferences on their sites and apps. 


In Short: We keep your information for as long as necessary to fulfill the purposes  outlined in this privacy notice unless otherwise required by law. 

We will only keep your personal information for as long as it is necessary for the  purposes set out in this privacy notice, unless a longer retention period is required or  permitted by law (such as tax, accounting or other legal requirements). No purpose in  this notice will require us keeping your personal information for longer than the period of  time in which users have an account with us. 

When we have no ongoing legitimate business need to process your personal  information, we will either delete or anonymize such information, or, if this is not possible  (for example, because your personal information has been stored in backup archives),  then we will securely store your personal information and isolate it from any further  processing until deletion is possible. 


In Short: We aim to protect your personal information through a system of  organizational and technical security measures. 

We have implemented appropriate technical and organizational security measures  designed to protect the security of any personal information we process. However,  despite our safeguards and efforts to secure your information, no electronic  transmission over the Internet or information storage technology can be guaranteed to  be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or  other unauthorized third parties will not be able to defeat our security, and improperly  collect, access, steal, or modify your information. Although we will do our best to protect  your personal information, transmission of personal information to and from  our Website is at your own risk. You should only access the Website within a secure  environment. 


In Short: You may review, change, or terminate your account at any time. 

If you are a resident in the EEA or UK and you believe we are unlawfully processing  your personal information, you also have the right to complain to your local data  protection supervisory authority. You can find their contact details  here:

If you are a resident in Switzerland, the contact details for the data protection authorities  are available here:

If you have questions or comments about your privacy rights, you may email us  at 

Account Information 

If you would at any time like to review or change the information in your account or  terminate your account, you can: 

Log in to your account settings and update your user account. 

Upon your request to terminate your account, we will deactivate or delete your account  and information from our active databases. However, we may retain some information in  our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce  our Terms of Use and/or comply with applicable legal requirements. 

Cookies and similar technologies: Most Web browsers are set to accept cookies by  default. If you prefer, you can usually choose to set your browser to remove cookies and  to reject cookies. If you choose to remove cookies or reject cookies, this could affect  certain features or services of our Website. To opt-out of interest-based advertising by  advertisers on our Website visit

Opting out of email marketing: You can unsubscribe from our marketing email list at  any time by clicking on the unsubscribe link in the emails that we send or by contacting 

us using the details provided below. You will then be removed from the marketing email  list — however, we may still communicate with you, for example to send you service related emails that are necessary for the administration and use of your account, to  respond to service requests, or for other non-marketing purposes. To otherwise opt-out,  you may: 

Contact us using the contact information provided.


Most web browsers and some mobile operating systems and mobile applications include  a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy  preference not to have data about your online browsing activities monitored and  collected. At this stage no uniform technology standard for recognizing and  implementing DNT signals has been finalized. As such, we do not currently respond to  DNT browser signals or any other mechanism that automatically communicates your  choice not to be tracked online. If a standard for online tracking is adopted that we must  follow in the future, we will inform you about that practice in a revised version of this  privacy notice. 


In Short: Yes, if you are a resident of California, you are granted specific rights  regarding access to your personal information. 

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits  our users who are California residents to request and obtain from us, once a year and  free of charge, information about categories of personal information (if any) we  disclosed to third parties for direct marketing purposes and the names and addresses of  all third parties with which we shared personal information in the immediately preceding  calendar year. If you are a California resident and would like to make such a request,  please submit your request in writing to us using the contact information provided below. 

If you are under 18 years of age, reside in California, and have a registered account  with the Website, you have the right to request removal of unwanted data that you  publicly post on the Website. To request removal of such data, please contact us using  the contact information provided below, and include the email address associated with  your account and a statement that you reside in California. We will make sure the data  is not publicly displayed on the Website, but please be aware that the data may not be  completely or comprehensively removed from all our systems (e.g. backups, etc.). 


In Short: Yes, we will update this notice as necessary to stay compliant with relevant  laws. 

We may update this privacy notice from time to time. The updated version will be  indicated by an updated “Revised” date and the updated version will be effective as 

soon as it is accessible. If we make material changes to this privacy notice, we may  notify you either by prominently posting a notice of such changes or by directly sending  you a notification. We encourage you to review this privacy notice frequently to be  informed of how we are protecting your information. 


If you have questions or comments about this notice, you may email us  at or by post to: 

Mementos Studio